Shipping policy

Shipping Policy

Order Processing Time

All pieces are handmade to order. Please allow 5-10 business days for processing before your order ships. Once it’s on the way, you’ll receive a tracking number via email.

Free U.S. Shipping

We offer free shipping on all U.S. orders — no minimum required.

Estimated delivery times (after processing):

- Standard Shipping: 3–7 business days

Note: Delivery times may vary slightly due to carrier delays or holidays.

Order Tracking

As soon as your order ships, we’ll email you a tracking link so you can follow it every step of the way.

Lost or Stolen Packages

Once an order is marked as delivered, we are not responsible for lost or stolen packages. If you're concerned about delivery security, consider using a secure address or requesting a delivery signature (just email us before placing your order).

Questions?

Reach out anytime at madebynatenj@gmail.com — we’re always happy to help.

or requesting a delivery signature (just email us before placing your order).